This webinar will help you understand the critical ingredients for conducting an effective root cause analysis. You will learn about FDA expectations, tools and techniques, and tips for conducting and documenting root cause analysis. We will discuss the myths, challenges, and best practices for this critical process. We’ll also cover the essentials of doing a failure investigation.
WHY SHOULD YOU ATTEND?
CAPA is the cornerstone of quality improvement and it depends on an effective root cause analysis. Conducting an effective root cause analysis (RCA) can be a daunting task. And without a good root cause analysis, your CAPA will not result in the desired improvement. You will waste precious time and money and still end up with unsatisfactory results. This webinar will give you insights and lessons learned from a certified Master Black Belt and industry expert with over 30 years’ experience. You will learn about the RCA toolbox and how to get permanent resolution to your significant quality problems.
LEARNING OBJECTIVES
- Build the right team
- Develop a problem statement
- Failure Investigation
- Data Collection
- Analysis Tools and Techniques
- How tVerify your Results
- Real Lessons Learned
- Do’s and Don’ts of CAPA
- Best Practices
- Inspection Readiness
WHO WILL BENEFIT?
- Quality Engineers
- Manufacturing Engineers
- Process Engineers
- Compliance Specialists
- Auditors
- CAPA Specialists
- CAPA Project Leaders
- CAPA Managers
CAPA is the cornerstone of quality improvement and it depends on an effective root cause analysis. Conducting an effective root cause analysis (RCA) can be a daunting task. And without a good root cause analysis, your CAPA will not result in the desired improvement. You will waste precious time and money and still end up with unsatisfactory results. This webinar will give you insights and lessons learned from a certified Master Black Belt and industry expert with over 30 years’ experience. You will learn about the RCA toolbox and how to get permanent resolution to your significant quality problems.
- Build the right team
- Develop a problem statement
- Failure Investigation
- Data Collection
- Analysis Tools and Techniques
- How tVerify your Results
- Real Lessons Learned
- Do’s and Don’ts of CAPA
- Best Practices
- Inspection Readiness
- Quality Engineers
- Manufacturing Engineers
- Process Engineers
- Compliance Specialists
- Auditors
- CAPA Specialists
- CAPA Project Leaders
- CAPA Managers
Speaker Profile

Susanne Manz is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. She has a BS in Biomedical Engineering and an MBA from the University of NM. She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. Susanne also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. Susanne has now established a consulting business with a …
Upcoming Webinars

Effective Communication Skills It’s Not What You Say, But H…

Trust in Leadership: Building and Maintaining Trust as a Le…


2026 Handbook Overhaul: Navigating Critical Updates! Does t…

Mastering Performance Management: Strategies for Continuous…

From Concept to Creation: Strategies for Cultivating Workpl…


2025 EEOC & Employers: Investigating Claims of Harassment …


How to Reduce Human Error in a GMP Manufacturing Floor

The Importance of the first 5 seconds when presenting

Trump’s Executive Orders on DEI and Disparate Impact, and t…

How Accountants Can Use Chat GPT Effectively

Project Management for administrative professionals

Pivot tables beginner to advanced + 20 advanced Pivot table…

The OBBBA Era & Beyond: Your 2025 Playbook for Compliance a…

Changing Behavior: Why Rewards and Punishments Often Aren't…


Launch Your Career: The Ultimate Guide for Emerging Profess…

ChatGPT Unlocked: A Beginner’s Guide to AI and ChatGPT

Managing Toxic & Other Employees Who Have Attitude Issues

Employee Handbooks: 2025 Critical Issues


ChatGPT and Project Management: Leveraging AI for Project M…

How to Write Contracts for Procurement Professionals



Retention Starts Here: Stop Losing Your Critical Talent and…



6-Hour Virtual Boot Camp on Microsoft Power BI