Managing other people is never easy, but some employees make it particularly difficult. When an employee's toxic behavior is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own toxic behaviors. No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. Turning things around takes skillful management and patience.
WHY SHOULD YOU ATTEND?
How you and your team effectively deal with toxic team members can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.
Under stress and surrounded by uncertainty, some members of our team become negative and resistant and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their toxic behaviors.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing toxic employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel toxic employees in order to improve their behavior.
AREA COVERED
- An organization can be considered toxic if it is ineffective as well as destructive to its employees
- Toxic cultures decrease the ability to problem-solve, effectively communicate, and collaborate, and increase the risk of mental health issues
- Negative attitudes and difficult behaviors are contagious and can create a toxic workplace culture. Toxic workplaces breed toxic employees and toxic employees breed a toxic workplace
- Leaders strongly influence the mood, attitudes, and performance of their team
- Leaders who can appropriately manage any negativity and difficult behaviors will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to ignore toxic behaviors will struggle to be productive, service their customers, and be competitive
- Recognize the signs of typical toxic behaviors and discover how to move those conversations forward
- Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further
- Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team
WHO WILL BENEFIT?
- Anyone with Managerial or Leadership Responsibility
How you and your team effectively deal with toxic team members can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.
Under stress and surrounded by uncertainty, some members of our team become negative and resistant and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their toxic behaviors.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing toxic employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel toxic employees in order to improve their behavior.
- An organization can be considered toxic if it is ineffective as well as destructive to its employees
- Toxic cultures decrease the ability to problem-solve, effectively communicate, and collaborate, and increase the risk of mental health issues
- Negative attitudes and difficult behaviors are contagious and can create a toxic workplace culture. Toxic workplaces breed toxic employees and toxic employees breed a toxic workplace
- Leaders strongly influence the mood, attitudes, and performance of their team
- Leaders who can appropriately manage any negativity and difficult behaviors will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to ignore toxic behaviors will struggle to be productive, service their customers, and be competitive
- Recognize the signs of typical toxic behaviors and discover how to move those conversations forward
- Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further
- Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team
- Anyone with Managerial or Leadership Responsibility
Speaker Profile

With an impressive track record spanning over 25 years, Beverly has been guiding her audiences toward mastering their reactions to stress, cultivating a culture of resilience, and achieving thriving, engaged lives through her innovative S-O-S Principle™ and Work Smart Live Smart presentations. Beverly works with teams and leaders to shift from stressed out to resilient, enabling them to be more engaged, productive, and healthy.
Upcoming Webinars

Effective Communication Skills It’s Not What You Say, But H…

Trust in Leadership: Building and Maintaining Trust as a Le…


2026 Handbook Overhaul: Navigating Critical Updates! Does t…

Mastering Performance Management: Strategies for Continuous…

From Concept to Creation: Strategies for Cultivating Workpl…


2025 EEOC & Employers: Investigating Claims of Harassment …


How to Reduce Human Error in a GMP Manufacturing Floor

The Importance of the first 5 seconds when presenting

Trump’s Executive Orders on DEI and Disparate Impact, and t…

How Accountants Can Use Chat GPT Effectively

Project Management for administrative professionals

Pivot tables beginner to advanced + 20 advanced Pivot table…

The OBBBA Era & Beyond: Your 2025 Playbook for Compliance a…

Changing Behavior: Why Rewards and Punishments Often Aren't…


Launch Your Career: The Ultimate Guide for Emerging Profess…

ChatGPT Unlocked: A Beginner’s Guide to AI and ChatGPT

Managing Toxic & Other Employees Who Have Attitude Issues

Employee Handbooks: 2025 Critical Issues


ChatGPT and Project Management: Leveraging AI for Project M…

How to Write Contracts for Procurement Professionals



Retention Starts Here: Stop Losing Your Critical Talent and…



6-Hour Virtual Boot Camp on Microsoft Power BI